I'll monitor the post to see if these are isolated or widespread. Entice customers to sign up for your mailing list with discounts or exclusive offers. 2) You are using an outlet with a higher voltage than what is recommended for fast charging. Hold down the power button for 10 seconds. In my case, when I got a new Gotrax scooter, it did work fine in the beginning. Short circuit charger and handlebar: Resolved by warranty.. New handlebar and charger sent in 1 week.. 2. Fix stuck GOTRAX GXL V2. If the scooter has indicator lights and they only turn on when the battery charger is plugged in that also indicates a defective battery pack. E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. If the scooter works after disconnecting the brake switch then the brake switch is defective. Yes I have updated my review from 1 star to 3, and will update again . 0000001444 00000 n Hold down the power button for 10 seconds. In either case, bring it back to wherever you bought it for further assistance and warranty coverage. Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. Now you are finished and ready to test your work. There are many possible reasons why your Gotrax hoverboard is not balancing. GOTRAX sent me a battery and a replacement handle bar. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. Take care of your ride so it can take care of you. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty . Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . . From loose power cables to defective charging ports, theres always a solution to make your Gotrax scooter start charging again! Problem 1: Electric scooter losing Power The first thing you should do is check the battery. This may be caused by several factors, but luckily there are solutions to all of them. I've emailed support but I'm waiting. Shop safe on GOTRAX Official website. If you cant find any blown fuses, its possible that your charger is malfunctioning or your scooter is defective. GOTRAX - F5 Electric Bike Weight: 17 pounds. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. Even if just pressing for a second - Kind of scary actually. Reattach the console/head unit by sliding it back into place. Grab the new battery pack and ensure that your are installing the battery pack correctly. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. I continue to struggle with GOTRAX's customer support team. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Press Power Button once again to power on . I had my second issue within 17 business days of receiving the scooter. Recommended rider age . This scooter is giving a E3 Error code and the manual simply states to replace the console. Mine out of the box has this metal grinding sound coming from the back. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). I absolutely love this scooter. It sounds like a bad battery but checking the connections is the first step. Range: 4 miles (est) Max. Help with GoTrax XR Elite Issue : r/ElectricScooters - reddit First, plug in your charger and make sure that it works before continuing. Gotrax G3 Plus Commuting Electric Scooter, 18Mph Power 300W Motor How to do a hard reset on GOTRAX GXL V2? - HardReset.info As you can see here I was able to do it with my fingers. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. Listen or look back to see if the rear wheel is slowly spinning. . Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. Learn more about your GOTRAX from full overviews and specs to troubleshooting. I was super encouraged as the handle bar looks a little different from the original version I received, better. E1, E2, E3 - Remove the console and use a soft rag to clean the connector between the console and battery. In this video we take a look inside a GoTrax G2 Scooter. Not much help really. Step 6 Install the battery pack. Home. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. When GOTRAX GXL V2 is powered on press and hold Power Button for 5 seconds. Brand new battery not holding charge. How To Fix Gotrax Scooter Not Charging - How To Finders GoTrax G4 Review - Most Theft-Resistant Budget Scooter Ever GoTrax electric scooters are a popular choice for commuters, recreational riders, and kids alike. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off. Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile If all of them work normally, then you need a new charger. Pressing on button does not illuminate the display nor does the throttle have power. Gotrax Hoverboard Troubleshooting - besteride.com Codes often have simple solutions and we are here to assist. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 0000013506 00000 n We show a quick view. Scooters, tricycles, and other battery-powered vehicles are a great way to exercise and enjoy outdoor fun on a budget. These codes will pop up over your console's display when there are issues within your electric scooter. Gotrax scooter not charging? 3. Remove the footplate to access the batteries and wiring harness and visually inspect every connector to make sure it is attached. Find low everyday prices and buy online for delivery or in-store pick-up. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. Roller Blades/Bikes. If this does not work, replace the console. 0000006755 00000 n Set the battery to the side for disposal. All I've done is adjust the brake pads to prevent rubbing. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owner's manual before riding your self-balancing scooter for the first time. As an Amazon Associate I earn from qualifying purchases. The motor does make some noise when first accelerating but goes away. When it comes to hoverboards, the magic fix-all is called recalibration. Kid really loved the speedometer and the cruise control feature! 0000002170 00000 n 0000008779 00000 n When GOTRAX GXL V2 display is blacked out you can release Power Key. E5 - Replace controller / replace entire product. Gotrax GXL v2 problem : r/ElectricScooters - reddit Finally, take off any dust caps and make sure that both ends of your wire are clean before reassembling everything back together. Press J to jump to the feed. When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. Expand the connector pins just the slightest to make sure everything is snug when you put it back together. 0000006275 00000 n If only one device doesnt charge when plugged into a wall outlet, it could be an issue with that specific device or with its battery. Once you ensure the position is correct, gently slide the pack into the tiller. If the battery is fully charged, then the issue is likely with the motherboard or wiring. You can now turn your hoverboard back on.*. Choose from Same Day Delivery, Drive Up or Order Pickup. Thank you GoTRAX for fixing my 7 year olds birthday gift! 21E, 22E, 25E, and 30E - Replace console to fix error code. The speed of the GKS kids scooter is locked at a safe but fun 10mph. In removed the old handle bar and battery and installed new one. GXL V2:Learn more about troubleshooting the GXL V2 [Here], Apex: Learn more about troubleshooting the Apex [Here], G2:Learn more about troubleshooting the G2 [Here], XR Elite: Learn more about troubleshooting the XR Elite [Here], XR Ultra:Learn more about troubleshooting the XR Ultra [Here], G4: Learn more about troubleshooting the G4 [Here], All Scooters: How to Change your Electric Scooters Brakes [Here], Hoverboard(s): Learn more about troubleshooting your hoverboard [Here], How to Ride your Hoverboard Walkthrough [Here], Shift S1:Learn more about troubleshooting your Shift S1 [Here], EBE1:Learn more about troubleshooting your EBE1 [Here], EBE2:Learn more about troubleshooting your EBE2 [Here], EBE4:Learn more about troubleshooting your EBE4 [Here]. If there is something wrong with the scooter, you might be able to find some of the answers from the owner's manual. Not much help really. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. So frustrating. Electric scooters are the folding, stand-up variety - a grown-up version of the kick scooters you may have used as a kid. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This is the best method to factory reset GOTRAX GXL V2. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Gotrax GLX V2 Folding Issues | Fix for Opening or Locking Issues Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Tighten the screws firmly. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. Power completely shuts off while riding. Power on your scooter and take it for a test drive. If the wheel spins only when the battery charger is plugged into the scooter then the battery pack is defective. Of course, you could also have an issue with your battery. Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. Repair frozen GOTRAX GXL V2. I haven't had any problems yet, so that makes me wonder if the company rushed into production with the Version 2 model once GoTrax became popular. Reply, How can I change the Inner tube on the gotrax, bossmanron747 - For example, only standing with one foot on your hoverboard can cause some models to beep. E03 - Change speed settings or gear. Sometimes due to old age an electric scooters battery pack will need to be recharged before the scooter can be tested or operated. This often happens if you plug in your Gotrax into an outlet on a power strip rather than directly into a wall socket. . Its possible the quality slipped with the V2, but they are basically the same scooter. The first action we recommend is to turn the scooter on, activate the throttle, and push the scooter to normal walking speed. :~f 12`L,@" It's a 36V 6 Ah battery that offers higher performance. Set the line out of the way once disconnected. Here is a link to find the manual for your Gotrax hoverboard. It was the front wheel so more difficult, cost 40 for replacement. Even if you've just ridden it, the battery may not be sufficiently charged. Gotrax Apex Pro Commuting Electric Scooter - Black : Target - Very dangerous as you can be cruising along and the motor completely shuts off. Here you a can find all the frequently asked questions (FAQ) about gotrax products including our hoveboards, electric bikes and electric scooters. If you experience problems with any of these models of e-bike file a claim below. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. A revolution is on the way - and Electric Scooters are leading it! It was pretty easy to do and I was impressed in the modular nature of the system. If the scooter is off but still takes off, this means that the control box is damaged. Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. 20 MPH Max speed and durable 10 . Gotrax Gks Electric Scooter : Target Did you find it helpful? A fully charged battery will have between 36 and 42 volts. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. 0000017087 00000 n After fully charging, I prepared for the first ride with the new parts. ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS Gotrax Gxl V2 Commuting Electric Scooter - Black : Target Troubleshoot common issues with your gotrax hoverboard with our handy guide. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Circuit breakers are usually on the outside of the scooter. I've had it for a full month now but never knew how to. %PDF-1.4 % )601368 cr5`M L&@)1(\x@ nh endstream endobj 111 0 obj <>>> endobj 112 0 obj <. Fuses are usually located on the outside of the scooter, or under the footplate in the wiring harness near the battery pack. If the battery is fully charged, then the issue is likely with the motherboard or wiring. Powered up the scooter. Only tools required are the 4mm Allen wrench and a set of pliers. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. For example, only standing with one foot on your hoverboard can cause some models to beep. Troubleshooting Your Ride - GOTRAX.com I was disappointed with the v2 we received, which is a shame since it really was a fun scooter. Though I realize the limits of a $250 scooter I am researching a longer range one for my commute to work. If you run into any issues I recommend reaching out the customer service/ technical support for further assistance. Subscribe to my Channel https://bit.ly/2ShKGSm In today's video I show you how to fix the two common issues with the GoTrax GXL V2 Electric Scooter, which are not being able to open it. To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. What if the part I ordered did not solve the problem? Looks like spring issue. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. It is possible to check the voltage of your battery using a voltmeter. The GOTRAX Electric Bike Troubleshooting Guide If you find yourself in this situation, follow these steps and your Gotrax will charge up just like new! You will see the LED lights start to flash. trailer <]/Prev 856594>> startxref 0 %%EOF 129 0 obj <>stream I continue to struggle with GOTRAX's customer support team. It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). If it's not been used for a while, it might need charging. Battery Pack Ride Time Estimation Calculator, Basic Electric Scooter & Bike Wiring Schematic. GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) If you have done these things, but are still having trouble, please contact customer service. Now i have error code 30! Contact an authorized service center for more information about replacements. Learn more about your GOTRAX from full overviews and specs to troubleshooting. 0000256654 00000 n Usually I have to play around with the throttle such as push down very gently and slowly to fix the problem. Is a fire hazard. Take care of your ride so it can take care of you. If your Gotrax hoverboard will not turn back on you are experiencing an issue. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. (If you see an issue, please stop and consult a technician before proceeding.). *You may need to perform a recalibration up to three times to fix your issue. When you connect the charger to the hoverboard it will turn red to let you know it is charging. Easy Fix but time consuming. Codes often have simple solutions and we are here to assist. How do you check the odometer on the GXL V2? I cant find anyone who sells them including the gotrax website, acisneros0873 - . Gotrax XR Elite Electric Scooter, 18.6 Miles Long-range Battery, Powerful 300W Motor Up to 15.5 MPH, 8.5" Pneumatic Tires, UL Certified Adults Electric Commuter Scooter 1,360 $52999$629.99 Join Prime to buy this item at $445.19 FREE delivery Thu, Feb 16 Small Business More Buying Choices $369.11 (4 used & new offers) This is a few specific actions that act as a reset for your board and can fix many common issues. GoTrax GKS: Specs. If still showing error code, contact Customer Support for assistance. Beeping can also indicate uneven pressure on the hoverboard sensors. Press question mark to learn the rest of the keyboard shortcuts. To power the scooter off, press and hold the red button for 5 seconds. Returned the v2 and are now trying a m360 instead /crosses fingers. Error Codes These codes will pop up over your console's display when there are issues within your electric scooter. E02 - Adjust your brake calipers so that they operate effectively. Learn more about your GOTRAX from full overviews and specs to troubleshooting. 2 Scooter are completely unusable.Which is now costing us additional money as it was the primary method to get to work. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. So far I've got about 60 miles on it. I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. Will this problem come back? Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. 0000007190 00000 n GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 PDF COMMUTING ELECTRIC SCOOTER - Monster Scooter Parts If you suspect either issue, try removing and reinserting batteries or replacing them altogether with new ones before attempting to charge your scooter again. Max speed: 7.5 MPH. This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. Here are some of the problems we have experienced separated into what we believe are minor and major issues: If you are having issues, please reply here and/or message me. Reply, Is it possible to order the Tiller on its own for a gotrax GXL2..my broke in half and I need a replacement. GoTrax V2 Not Working : r/ElectricScooters - reddit.com This electric scooter comes with an updated, brighter headlight and a larger LCD screen. . Find your product below and click the link to be directed to the specific information for troubleshooting. Of course, you could also have an issue with your battery. Took 8 business days to fix (total of 11 calendar days). In the next video we will show the complete repair, reassembly and testing. As usual with every GoTrax scooter, you get a 30-day return period, and a warranty period of 90 days. It usually happens when you turn on the ignition and the scooter moves without you pressing on the throttle. GOTRAX Scooter | GO TRAX Electric Scooter - USA Official Website Amazon.com: Gotrax Scooter Parts This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Gotrax is known for adapting its electric vehicles to the needs of consumers. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. 0000002873 00000 n Amazon.com: Customer reviews: Gotrax Vibe Electric Kick Scooter, 6.5 Electric scooter throttle not working - How to fix it - Thescooterguide Odometer not working. 0000047449 00000 n Down a hill I got up to 19 mph on the speedometer. I have had it for over a month now and have had zero problems with it. Tip: Try to lift as straight as possible out of the tiller. Expect More. If your charger does not turn green when you plug it in, your problem may lie in your charger. Amazon.com: Customer reviews: Gotrax GKS Electric Scooter for Kids Age It is possible to check the voltage of your battery using a voltmeter. 0000003099 00000 n k 3TXK c"b0] 3:P $% GOTRAX GXL-V2 ELECTRIC SCOOTER User Manual - Manuals+ If you can not grip the top with your fingers use a pair of pliers to assist you. Can't get the scooter to start. In this video we take a look inside a GoTrax G2 Scooter. Happy to help! EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. Cruise control automatically goes on every time when riding. Here is a link to find the manual for your Gotrax hoverboard. If pushing to start does not help then double check the scooter to make certain that the key or power switch is in the on position. If your Gotrax is not charging through its USB charging cable, it may be because of one of two reasons: 1) The battery was left plugged in too long and turned off due to overheating, or. If it is hard to install, stop and inspect the consoles pins under the head unit. This is the simplest and easiest way to remove and install a new battery in your Gotrax GXL Scooter. Fix Water Leaking From Air Conditioner. The last communication I received from Gotrax instructed me to mail back all the broken parts they sent to me at my cost before they will continue helping me. I have given up on this company doing the right thing. Of course, with any new or growing technology there are often hiccups along the way. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Between our 4 scooters, we have many minor quality issues and a few major manufacturing issues. You will see the LED lights start to flash. My GoTrax (about 5 months old) started acting weird today. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. We'll go through each electric scooter and the error codes that occur. We appreciate you customer service and willingness to do the right thing!
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